My wife (Lynn) and I took the kids (Paige, Austin) to New York City for a family vacation this summer. We did all the typical stuff. Statues, Museums, Ballparks, all of it. The Books enjoyed the city and we’ve been sharing “big city stories” with our friends and family ever since. Of all the things [...]

Dealers promote step-by-step sales processes in nearly every store we visit. Processes help us by allowing us to stay focussed, track and measure results (how many ups do I need to take to sell 15 units?) and  predict the future (this ad budget should produce this much traffic). But, applying a rigid sales process every [...]

This post is “in your face” but the harsh reality is, if you can’t answer each of these 10 questions with an astounding yes, you shouldn’t be in sales. If your a manager and EVERYONE in your staff can’t score 10 for 10, lose the ones that can’t. Why bother? Your not in the [...]